Standard Communication isClear base news the coherent computer sale flood Han of general manager of home office green think back of self to just enter duty site, worry very much because of character, feel the opinion of all always should is as him. " this , Let ' s go! " though say in him, as a result, discovery all do not move , " at that time young Ma! Thought is compared not completely and in detail , helps others less to think. " flood Han green know afterwards that others is the same as may not think with self, communication must put own standard doctrine first one side.It is more disastrously strong that the prince cloud beginning of general manager of Taiwan elegant fragrant company makes the communication failure example in society. She have when the requirement of company's important customer takes off , go together pub social consumption. " feed, do you go to work first since day? Go the entrance ticket of lark still takes to render an account? " financial department people say impolitely. " the time that I sacrifice self tape guest goes , it is not announced that company work overtime to cost. " prince cloud feels that feels wronged very much, but she has run still a pub ask opposite side to open receipt. " so drive incorrect, you should want to contain tax price. " financial department undertaker Yuan again query , prince cloud has heard to fly into a rage: " have address above , you may should not send them, ask them to have altered to return afterwards. " the reply of opposite side: " I am Shi is youngest to help you to do this matter? " mutual outbreak conflict, when office serious quarrel.Prince cloud is thought back of afterwards, self depends on its train of thought originally, if understanding the expectation of opposite side changing with character speak attitude, reach easily the communication that pair wins. On duty site, the arch-criminal that most causes communication to fail easily is standard doctrine. " good communication will talk about matter with the angle of opposite side, otherwise, colored how many time strengthes may sink to use. " clear base news coherent general manager Li Xi Hua quite appreciates young person stark nakedly direct expression, however, he suggests with long duty site experience that spends time in advance to do enough communication , work afterwards can be just smooth. [ Page ]
How is communicationNobody inborn will link up , the communication of good fortune is easy to study very much, but key is to practice constantly. Famous communication expert and Taiwan card base course responsible person dark young dragon emphasis, communication is not a kind of knowledge , is also not a kind of knowledge , but is a kind of habit, having not practiced study will not.Should you practice the skill of communication from which? According to news from product, vice-general manager Zhang Bing Heng of human resource thinks , good communication should will self wants expression meaning say that is clear, still know to hear others Shi youngest local opinion difference. Really linking up is a kind of two-way move mutual, it is the art expressed and listened , however Zen is youngest to say , Zen is youngest to hear , it has ingenious difference each.SaySay that story is the most effective communication. "The Wall Street Journal" has one manager Gao Jie and person of how to have visited 200 vice-general managers more, ask them for hear speech have Shi youngest feeling, as a result, 46% says that is very dull, 44% says that has heard to think that sleep , evidently describing make reduction person impression is deep and deep to get inspiration, is really not easy matter. Inferior beautiful deliver hotel president tight longevity he is a set of and unique to link up way, it is come to that he most says the story of own young time frequently , share his life with young employee philosophy.For example, tight longevity most shares frequently " own rubbish barrel philosophy ". He says that at young time, his is the little younger brother who receives rubbish and pours tea water , he asks colleague to teach him English , uses terminating machine, nobody wants. Have once he at the time of receiving rubbish body realizes , if study from the matter of being doing that household likes , general idea has no opportunity , is perhaps best to study , is to study from the matter that household does not like to do. Every employee who hears this story can know , boss thinks of the reason communicated is " have the opportunity only to do , is a kind of study ". Say the ability of story, let tight longevity link up and communicate him efficiently to employee to think that build Gou corporate culture. AskYou want to ask that opposite side may not want to answer , how to ask crux , solves problem , is also a big challenge. Beautiful business installs yard commercial general manager Wu Yu Long of system company of Taiwan district, have similar experience. Before him, speak to pick order type , have position business colleague to feel that to him, report is very painful matter , therefore hold back unpleasant information in order to avoid that facing a succession of interrogation.Wu Yu Long after discovery the illness of own question tone, the words daily way that begins to use soft , inquire the working situation of opposite side, ask again " have recently the customer that meets to compare disaster to tangle? " " have Shi youngest needs support? " the problem that this certain business colleague is very easy to say under encouragement , he has not reproached and blamed , but is the effort of identifying business colleague first, the way of discussing to remedy again together is final and appreciate the problem that opposite side can say bravely. Since then, as if have used magic is the same between, they formerly communication drop have prevented. ListenThe most persons say and hear less , let self positive however , listen patiently , can have the gains that make you can't imagine. Diplomat Zhu Yi who will soon accredit Costa Rica is quiet , takes the responsibility for arranging the reception of foreign guest to be in domestic visit with ginseng the route of organization, work is very busy it is at all wrong to again not allow appearance, in order to avoid that Yi smile is grace. Have once she in the process of arranging , a person of opposite side who claims to be Mr X cable, have asked the problem of a lot of detail.Basis Zhu Yi quiet usually experience, nobody will ask that this is youngest and detailed, and on her hand when handling affairs , item still has a big pile , is at heart true to worry. She is about to lose patience , but she tells the problem of having heard opposite side by oneself still well, can on the spot reply reply , others go through reply again after finding out. At last, opposite side hangs telephone satisfactorily. Zhu Yi has loosened one breath quietly, colleague tells her at this time that Mr X is that Gao Jie of foreign fitting unit is responsible for. " I rejoice very much to listen attentively patiently, have not offended him. " Zhu Yi listens quietly actively, not use to speak , complete one absolutely good communication.LaunchBoss needs for subordinate action take the responsibility , must carry achievement pressure more, he has right to know working all progresses , because this is his work , thinks if you can not grasp your working situation, has been filled with uncertainty as a result, will that be many and youngestly uneasy? Must remember , is carrying out the process of task , active repayment progress is also the one of duty of subordinate. Prince cloud is taking elegant fragrant company as example, summer formerly the goal of 500 million Yuan, just show until June because this year is solar face, influence is beautiful and white can only now sell 400 million Yuan with the sales of sun-proof product. However at present, belonging to say with her that achievement has no problem, do not tell her to leave the income of 100 million Yuan where come , she can not put next heart really, " this not is letter the problem that not trusted , and it is to take the responsibility. " PracticeAs if communication reaches person dark young dragon emphasizes again and again, the training focal point of communication force is unceasing practice, " communication and swimming is the same, see amount book , hear how many site speeches, the no swim pool of lower reaches is swum , or will not be swum. " receive , let practice together with us , when after finish communication force test and understanding own communication type, assume office again the communication force that site most needs , listen attentively force, question force and demonstration manuscript force, come to add minute for your duty site , let you seek to return the duty site happy sense violated for a long time!
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